Shipping

JOHNNY WAS offers free ground shipping on all domestic orders (excluding HI/AK/PR). 

Orders are shipped business days only, Monday through Friday. Johnny Was does not process or ship orders on Saturday, Sunday or company observed holidays.

 

DOMESTIC SHIPPING

All domestic orders will be shipped and delivered via FedEx.  Our standard orders will be processed within 2-3 business days.

FedEx does not ship to PO Boxes or APO/FPO addresses.

If an invalid address is provided, there may be a delay in processing your order.

During the holidays our shipping times may vary.


DELIVERY OPTIONS AVAILABLE IN THE UNITED STATES

Delivery ServiceCostEstimated Delivery Time
Ground/HomeDelivery FREE 3 - 7 Business Days
2Day Delivery $20.00 Order must be placed before 2 pm PST
Standard Overnight Delivery $35.00 Next day delivery if your order is placed before 2 pm PST

DELIVERY OPTIONS TO HAWAII, ALASKA, AND PUERTO RICO

Delivery ServiceCostEstimated Delivery Time
Ground/HomeDelivery $18.00 5 - 7 Working Days
2nd Day Delivery $35.00 Order must be placed before 2 pm PST
Overnight Standard Delivery $60.00 Order must be placed before 2 pm PST

SHIPPING STATUS

Once your order has shipped, you will receive an email providing your tracking number.  Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. Information regarding any backordered or out-of-stock items will be included in a separate email. You may also check the status of your order by logging into My Account. Click on “Order History” to review your order status and obtain a tracking number.


TRACKING YOUR ORDER

There are three ways to track your order.

  1. Log into your customer account on our website. You can view your order history and track each individual order you have placed.

  2. Visit http://www.dhl.com/en/express/tracking.html and enter in your tracking number for the most up to date information about your order. For international orders, please visit www.dhl.com to retrieve the most up-to-date information.

  3. Contact our Customer Service department at (866) 942-8806 Monday-Friday 9:00am - 5:00pm PST and a representative will gladly inform you on the status of your order.