Shipping
PROCESSING AND STATUS
Orders placed on Johnnywas.com are process and shipped on business days only, Monday through Friday excluding, U.S. and company observed holidays. Expedited orders placed after 9am PST may not ship until the following business day.
Please review and confirm your shipping address before submitting your order. Once your order is placed, the shipping address cannot be changed or modified. If an invalid address is provided, there may be a delay in the processing and delivery of your order.
Once your order has shipped, you will receive an email providing your tracking number and carrier information. Orders containing multiple items may be split across multiple shipments, multiple carriers and may not be shipped on the same day. Information regarding any backordered or out-of-stock items will be sent in a separate email. Your order will ship with Standard Ground unless an alternative is selected at checkout. Shipping estimates are provided by the carrier and Johnny Was is not responsible for any unanticipated delays. During the holidays our processing and shipping times may vary. Standard ground shipping to PO Box and APO/FPO Box addresses is available. Unfortunately, we cannot offer expedited shipping for these locations at this time. If an invalid address is provided, there may be a delay in the processing and delivery of your order. Shipping and handling charges are not refundable. *We are unable to guarantee expedited shipping for all addresses being delivered to Alaska, Hawaii and Puerto Rico. As carrier availability to remote addresses may be limited. If we are notified by the carrier that they are unable to expedite to your address, your order will be shipped standard ground.DOMESTIC SHIPPING
DELIVERY OPTIONS AVAILABLE IN THE UNITED STATES
Delivery Service Cost Estimated Delivery Time
Standard Ground on orders under $50 USD
$7
Up to 7 Business Days
Standard Ground on orders $50+ USD
FREE
Up to 7 Business Days
Express Delivery
$20.00
2 - 3 business days if your order is placed before 9 am PST
Overnight Delivery
$35.00
1 - 2 business days if your order is placed before 9 am PST
DELIVERY OPTIONS TO HAWAII, ALASKA, AND PUERTO RICO
Delivery Service Cost Estimated Delivery Time
Standard Ground
$18.00
Up to 7 Business Days
2nd Express Delivery
$35.00
2 -3 Business days if order is be placed before 9 am PST
Overnight Delivery
$60.00
1 - 2 business days if order is placed before 9 am PST
INTERNATIONAL SHIPPING
Johnny Was ships orders to all US states and territories, APO/FPO addresses as well as more than 200 other countries and regions. For more information on international shipping, please visit our international page.
TRACKING YOUR ORDER
There are three ways to track your order.
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Log into your customer account on our website. You can view your order history and track each individual order you have placed.
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Tracking information is available by visiting the carrier's website. Once there, enter your tracking number and review the most up-to-date information regarding your package. For international orders, please visit www.dhl.com to retrieve the most up-to-date information.
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Contact our Customer Service department at (866) 942-8806 Monday-Friday 9:00am - 5:00pm PST and a representative will gladly inform you on the status of your order.
Please visit our FAQ section for more information on tracking your order status.
PO BOXES
Standard ground shipping to PO Box and APO/FPO Box addresses is available. We are regretfully unable to ship specialty/restricted items or offer expedited shipping to PO Box, APO, FPO, DPO, or Military addresses.
SPECIALTY/RESTRICTED ITEMS
Certain items such as fragrances and other alcohol-based products may be considered restricted or hazardous and are restricted from air-transport. We regret that we are not able to ship specialty/restricted items to the following destinations:
