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Join Our Team

Due to COVID-19 and the temporary closures of our retail locations, JOHNNY WAS is currently pausing all hiring. Be sure to check back here for any updates. Thank you for your understanding.

OPEN POSITIONS	BUSINESS	LOCATION
Store Manager	Bellevue Square	Bellevue, WA
JOHNNY WAS is currently seeking a Store Manager for our Johnny Was store at Bellevue Square in Bellevue, WA . Description The store manager is a key partner in growing the Johnny Was brand. We consider this a creative collaborative position that will allow the manager to be a part of a progressive team. Requirements: Ability to meet and exceed the store sales plan Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability Train, coach, and motivate sales team Implement and maintain all company standards and practices Set store standard to develop and monitor clientele communication and growth. Qualifications: 3 years retail management experience, preferably in women’s contemporary fashion Outgoing, positive and energetic personality Strong communication skills both verbal and written Strong leadership qualities and ability to train, teach and motivate sales team in all store operations, sales and customer service according to company standards Computer skills to include operation of iPad based point of sales system and email Appplications Send resumes & cover letters to: brenda@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Customer Care Agent	The ROW DTLA	Los Angeles, CA
JOHNNY WAS is currently seeking a Customer Care Agentat at the ROW in Downtwon Los Angeles, CA . Description The Customer Care Agent will work directly with our customers. You will enhance our customer experience and maximize web sale opportunity through solutions and Subject Matter Expertise (SME). You will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) Requirements: 1-2 years customer service or call center experience required Experience with e-commerce or start up environment strongly preferred Experience with fashion brand or luxury retail Exceptional communication; verbal, written and interpersonal skills Critical thinker, self-starter with great attitude Ability to multi-task, organize and prioritize workload Passionate and empathetic; a love of helping customers Flexible schedule; some weekends and major holidays Zendesk, Magento, NetSuite, G-Suite experience a plus Duties and Responsibilites: Facilitate and assist customers in order processing Facilitate and assist customers in online profile setup and management Process web order cancellation request in accordance with corporate policy Provide customer support regarding order related inquiries (order status, tracking, edits, etc.) Partner with Department Leadership on processing orders due to internal error Facilitate and assist customer subscription requests associated with catalog and e-newsletter Provide general support and troubleshooting with website navigation Provide knowledgeable responses to merchandise inquiries including sizing and availability Act as a liaison with Warehouse; Shipping and Returns teams to prioritize order actions Act as a SME on www.johnnywas.com customer policy, terms and conditions Act as a SME on www.johnnywas.com product, styles and collections Reconcile and deescalate customer complaints and help in collecting feedback and customer insights Deliver exceptional customer experiences that are engaging and personalized while maintaining an environment of genuine and professional customer connections Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork Adhere to company guidelines and department policies Appplications Send resumes & cover letters to: cbaez@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Store Manager	Standford Shopping Center	Palo Alto, CA
JOHNNY WAS is currently seeking a Store Manager for our soon to be opening Johnny Was store at Standford shopping Center in Palo Alto, CA . Description The store manager is a key partner in growing the Johnny Was brand. We consider this a creative collaborative position that will allow the manager to be a part of a progressive team. Requirements: Ability to meet and exceed the store sales plan Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability Train, coach, and motivate sales team Implement and maintain all company standards and practices Set store standard to develop and monitor clientele communication and growth. Qualifications: 3 years retail management experience, preferably in women’s contemporary fashion Outgoing, positive and energetic personality Strong communication skills both verbal and written Strong leadership qualities and ability to train, teach and motivate sales team in all store operations, sales and customer service according to company standards Computer skills to include operation of iPad based point of sales system and email Appplications Send resumes & cover letters to: ana@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Junior Graphic Artist	Design Studio	Los Angeles, CA
JOHNNY WAS is looking for a candidate to work FULL TIME at our fast-paced and growing design studio in downtown Los Angeles. Requirements Must be proficient in Adobe Illustrator and Photoshop Must be able to source images for manipulation, clean up reference artwork, and generate new visuals for embroidery Ability to take direction from Head Designer and Senior Graphic Artist to generate new artwork that fits the criteria of both the garment and the brand Develop clear, branded linesheets & style charts to be used by the showroom sales team & internal staff Generate accurate garment sketches (CADs) within Illustrator for use within the design department Organize and scan all fabric and trim details for the season RLM / PLM knowledge is a plus Qualifications: Ability to work well independently as well as part of a team Good organizational, time management and problem solving skills Detail oriented and multi-tasking abilities Embroidery/Graphic Design knowledge is a plus Previous embroidery design is not required but must the ideal candidate must have a basic understanding of garment construction and a good eye for design Full time position, available to start immediately Appplications Qualified applicants may apply by mailing a one-page cover letter, resume, references and academic qualifications to: Attn: Human Resources, 2423 E 23rd Street, Los Angeles, CA 90058
Design Assistant	Design Studio	Los Angeles, CA
JOHNNY WAS is looking for a candidate to work FULL TIME at our fast-paced and growing design studio in downtown Los Angeles. Requirements Minimum 3 years of working experience (not including internships) Bachelor or Associates Degree in Fashion Design Knowledge of Adobe Photoshop and Illustrator Knowledge of Microsoft Office and Excel Strong understanding of garment construction CAD sketching ability Responsibilities: Heavy use of Photoshop, Illustrator, and Excel Working with patternmakers Sketching new styles Creating line sheets and design boards Creating tech packs Packaging for overseas development Communicating via email with vendors located in China Sorting DUPs and dye house samples Maintaining Excel spreadsheets Preparing for design meetings Send resumes & cover letters to: amy@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Santa Monica Place	Los Angeles, CA
Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Must be able to commute to our Los Angeles, CA store at Santa Monica Place Send resumes & cover letters to: liza@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Fashion Square	Scottsdale, AZ
Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Send resumes & cover letters to: kristen@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Bellevue Square	Bellevue, WA
Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Send resumes & cover letters to: emily.zimble@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.