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OPEN POSITIONS	BUSINESS	LOCATION
Assistant Store Manager	Montecito	Montecito, CA
JOHNNY WAS is currently seeking an Assistant Store Manager for our Johnny Was store in Montecito, CA . Description The Assistant Store Manager is a key partner in growing the Johnny Was brand. We consider this a creative collaborative position that will allow the Assistant Store Manager to be a part of a progressive growing team. Requirements: Support and partner with the Store Manager to complete daily operations in a timely manner Ability to meet and exceed the store sales plan Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability Train, coach, and motivate sales team Implement and maintain all company standards and practices. Follow store standard to develop and monitor clientele communication and growth. Qualifications: 2 years retail management experience, preferably in women’s contemporary fashion Outgoing, positive and energetic personality Strong communication skills both verbal and written Strong leadership qualities and ability to train, teach and motivate sales team in all store operations, sales and customer service according to company standards Computer skills to include operation of iPad based point of sales system and email Compensation: Johnny Was offers a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive great merchandise discounts, an employer-matched 401(k) plan and much more. Pay base + commission at all levels Appplications Send resumes & cover letters to: vlynn@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Assistant Store Manager	The Domain	Austin, TX
JOHNNY WAS is currently seeking an Assistant Store Manager for our Johnny Was store at The Domain in Austin, TX . Description The Assistant Store Manager is a key partner in growing the Johnny Was brand. We consider this a creative collaborative position that will allow the Assistant Store Manager to be a part of a progressive growing team. Requirements: Support and partner with the Store Manager to complete daily operations in a timely manner Ability to meet and exceed the store sales plan Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability Train, coach, and motivate sales team Implement and maintain all company standards and practices. Follow store standard to develop and monitor clientele communication and growth. Qualifications: 2 years retail management experience, preferably in women’s contemporary fashion Outgoing, positive and energetic personality Strong communication skills both verbal and written Strong leadership qualities and ability to train, teach and motivate sales team in all store operations, sales and customer service according to company standards Computer skills to include operation of iPad based point of sales system and email Compensation: Johnny Was offers a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive great merchandise discounts, an employer-matched 401(k) plan and much more. Pay base + commission at all levels Appplications Send resumes & cover letters to: Stephanie.Charest@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Keirland Commons	Scottsdale, AZ
JOHNNY WAS is currently seeking a Part-Time Sales Associates for our Johnny Was store at Kierland Commons in Scottsdale, Arizona. The ideal candidate is a talented, hardworking and enthusiastic individual to contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping. Besides our 36, and growing, retail locations nationwide, Johnny Was is carried in over 1,500 luxury boutiques worldwide and online at www.johnnywas.com. Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset - Must have open availability (Sunday 12-6, Mon-Sat 11-6) Johnny Was offers a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive great merchandise discounts, an employer-matched 401(k) plan and much more. Pay base + commission at all levels. Send resumes & cover letters to: roselle@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	The Domain	Austin, TX
JOHNNY WAS is currently seeking a Part-Time Sales Associates for our Johnny Was store at The Domain in Austin, Texas. The ideal candidate is a talented, hardworking and enthusiastic individual to contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping. Besides our 36, and growing, retail locations nationwide, Johnny Was is carried in over 1,500 luxury boutiques worldwide and online at www.johnnywas.com. Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset - Must have open availability (Sunday 12-6, Mon-Sat 11-6) Johnny Was offers a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive great merchandise discounts, an employer-matched 401(k) plan and much more. Pay base + commission at all levels. Send resumes & cover letters to: Stephanie.Charest@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	The Shops at La Cantera	San Antonio, TX
JOHNNY WAS is currently seeking a Part-Time Sales Associates for our Johnny Was store at The Shops at La Cantera in San Antonio, Texas. The ideal candidate is a talented, hardworking and enthusiastic individual to contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping. Besides our 36, and growing, retail locations nationwide, Johnny Was is carried in over 1,500 luxury boutiques worldwide and online at www.johnnywas.com. Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset - Must have open availability (Sunday-Saturday 10am-9pm) Johnny Was offers a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive great merchandise discounts, an employer-matched 401(k) plan and much more. Pay base + commission at all levels. Send resumes & cover letters to: missy@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Stanford Shopping Center	Palo Alto, CA
JOHNNY WAS is currently seeking a Part-Time Sales Associates for our Johnny Was store in Palo Alto, California. The ideal candidate is a talented, hardworking and enthusiastic individual to contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shop keeping. Besides our 36, and growing, retail locations nationwide, Johnny Was is carried in over 1,500 luxury boutiques worldwide and online at www.johnnywas.com. Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Johnny Was offers a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive great merchandise discounts, an employer-matched 401(k) plan and much more. Pay base + commission at all levels. Send resumes & cover letters to: dackhavong@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Customer Care Agent	The ROW DTLA	Los Angeles, CA
JOHNNY WAS is currently seeking a Customer Care Agentat at the ROW in Downtwon Los Angeles, CA . Description The Customer Care Agent will work directly with our customers. You will enhance our customer experience and maximize web sale opportunity through solutions and Subject Matter Expertise (SME). You will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) Requirements: 1-2 years customer service or call center experience required Experience with e-commerce or start up environment strongly preferred Experience with fashion brand or luxury retail Exceptional communication; verbal, written and interpersonal skills Critical thinker, self-starter with great attitude Ability to multi-task, organize and prioritize workload Passionate and empathetic; a love of helping customers Flexible schedule; some weekends and major holidays Zendesk, Magento, NetSuite, G-Suite experience a plus Duties and Responsibilites: Facilitate and assist customers in order processing Facilitate and assist customers in online profile setup and management Process web order cancellation request in accordance with corporate policy Provide customer support regarding order related inquiries (order status, tracking, edits, etc.) Partner with Department Leadership on processing orders due to internal error Facilitate and assist customer subscription requests associated with catalog and e-newsletter Provide general support and troubleshooting with website navigation Provide knowledgeable responses to merchandise inquiries including sizing and availability Act as a liaison with Warehouse; Shipping and Returns teams to prioritize order actions Act as a SME on www.johnnywas.com customer policy, terms and conditions Act as a SME on www.johnnywas.com product, styles and collections Reconcile and deescalate customer complaints and help in collecting feedback and customer insights Deliver exceptional customer experiences that are engaging and personalized while maintaining an environment of genuine and professional customer connections Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork Adhere to company guidelines and department policies Appplications Send resumes & cover letters to: cbaez@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Junior Graphic Artist	Design Studio	Los Angeles, CA
JOHNNY WAS is looking for a candidate to work FULL TIME at our fast-paced and growing design studio in downtown Los Angeles. Requirements Must be proficient in Adobe Illustrator and Photoshop Must be able to source images for manipulation, clean up reference artwork, and generate new visuals for embroidery Ability to take direction from Head Designer and Senior Graphic Artist to generate new artwork that fits the criteria of both the garment and the brand Develop clear, branded linesheets & style charts to be used by the showroom sales team & internal staff Generate accurate garment sketches (CADs) within Illustrator for use within the design department Organize and scan all fabric and trim details for the season RLM / PLM knowledge is a plus Qualifications: Ability to work well independently as well as part of a team Good organizational, time management and problem solving skills Detail oriented and multi-tasking abilities Embroidery/Graphic Design knowledge is a plus Previous embroidery design is not required but must the ideal candidate must have a basic understanding of garment construction and a good eye for design Full time position, available to start immediately Appplications Qualified applicants may apply by mailing a one-page cover letter, resume, references and academic qualifications to: Attn: Human Resources, 2423 E 23rd Street, Los Angeles, CA 90058
Design Assistant	Design Studio	Los Angeles, CA
JOHNNY WAS is looking for a candidate to work FULL TIME at our fast-paced and growing design studio in downtown Los Angeles. Requirements Minimum 3 years of working experience (not including internships) Bachelor or Associates Degree in Fashion Design Knowledge of Adobe Photoshop and Illustrator Knowledge of Microsoft Office and Excel Strong understanding of garment construction CAD sketching ability Responsibilities: Heavy use of Photoshop, Illustrator, and Excel Working with patternmakers Sketching new styles Creating line sheets and design boards Creating tech packs Packaging for overseas development Communicating via email with vendors located in China Sorting DUPs and dye house samples Maintaining Excel spreadsheets Preparing for design meetings Send resumes & cover letters to: amy@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Santa Monica Place	Los Angeles, CA
Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Must be able to commute to our Los Angeles, CA store at Santa Monica Place Send resumes & cover letters to: liza@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Fashion Square	Scottsdale, AZ
Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Send resumes & cover letters to: kristen@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Part-Time Sales	Bellevue Square	Bellevue, WA
Requirements - A friendly & outgoing personality - Excellent customer service skills - The ability to develop and maintain a clientele base - Flexibility with night and weekend shifts, able to commit to a set schedule if needed - An understanding of upscale fashion and accessories - Strong organizational and follow up skills - An open and team-oriented mindset Send resumes & cover letters to: emily.zimble@johnnywas.com - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.