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Due to COVID-19 and the temporary closures of our retail locations, JOHNNY WAS is currently pausing all hiring. Be sure to check back here for any updates. Thank you for your understanding.


OPEN POSITIONS BUSINESS LOCATION  
Store Manager Wesport Westport, CT

JOHNNY WAS is currently seeking a Store Manager for our soon to be opening Johnny Was store at Wesport in Westport, CT .

Description

The store manager is a key partner in growing the Johnny Was brand. We consider this a creative collaborative position that will allow the manager to be a part of a progressive team.

Requirements:

Ability to meet and exceed the store sales plan

Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability

Train, coach, and motivate sales team

Implement and maintain all company standards and practices

Set store standard to develop and monitor clientele communication and growth.

Qualifications:

3 years retail management experience, preferably in women’s contemporary fashion

Outgoing, positive and energetic personality

Strong communication skills both verbal and written

Strong leadership qualities and ability to train, teach and motivate sales team in all store operations, sales and customer service according to company standards

Computer skills to include operation of iPad based point of sales system and email

Appplications

Send resumes & cover letters to: brenda@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Customer Care Agent The ROW DTLA Los Angeles, CA

JOHNNY WAS is currently seeking a Customer Care Agentat at the ROW in Downtwon Los Angeles, CA .

Description

The Customer Care Agent will work directly with our customers. You will enhance our customer experience and maximize web sale opportunity through solutions and Subject Matter Expertise (SME). You will contribute to department productivity and profitability by handling all customer-led requests, inquiries, and complaints in compliance with the team’s Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s)

Requirements:

1-2 years customer service or call center experience required

Experience with e-commerce or start up environment strongly preferred

Experience with fashion brand or luxury retail

Exceptional communication; verbal, written and interpersonal skills

Critical thinker, self-starter with great attitude

Ability to multi-task, organize and prioritize workload

Passionate and empathetic; a love of helping customers

Flexible schedule; some weekends and major holidays

Zendesk, Magento, NetSuite, G-Suite experience a plus

Duties and Responsibilites:

Facilitate and assist customers in order processing

Facilitate and assist customers in online profile setup and management

Process web order cancellation request in accordance with corporate policy

Provide customer support regarding order related inquiries (order status, tracking, edits, etc.)

Partner with Department Leadership on processing orders due to internal error

Facilitate and assist customer subscription requests associated with catalog and e-newsletter

Provide general support and troubleshooting with website navigation

Provide knowledgeable responses to merchandise inquiries including sizing and availability

Act as a liaison with Warehouse; Shipping and Returns teams to prioritize order actions

Act as a SME on www.johnnywas.com customer policy, terms and conditions

Act as a SME on www.johnnywas.com product, styles and collections

Reconcile and deescalate customer complaints and help in collecting feedback and customer insights

Deliver exceptional customer experiences that are engaging and personalized while maintaining an environment of genuine and professional customer connections

Maintain and cultivate effective relationships with internal departments that fosters compassion, respect and teamwork

Adhere to company guidelines and department policies

Appplications

Send resumes & cover letters to: cbaez@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Store Manager Standford Shopping Center Palo Alto, CA

JOHNNY WAS is currently seeking a Store Manager for our soon to be opening Johnny Was store at Standford shopping Center in Palo Alto, CA .

Description

The store manager is a key partner in growing the Johnny Was brand. We consider this a creative collaborative position that will allow the manager to be a part of a progressive team.

Requirements:

Ability to meet and exceed the store sales plan

Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability

Train, coach, and motivate sales team

Implement and maintain all company standards and practices

Set store standard to develop and monitor clientele communication and growth.

Qualifications:

3 years retail management experience, preferably in women’s contemporary fashion

Outgoing, positive and energetic personality

Strong communication skills both verbal and written

Strong leadership qualities and ability to train, teach and motivate sales team in all store operations, sales and customer service according to company standards

Computer skills to include operation of iPad based point of sales system and email

Appplications

Send resumes & cover letters to: ana@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Allocator Merchandising Los Angeles, CA

JOHNNY WAS is currently seeking a full-time Allocator for our Johnny Was Merchandandising team in Los Angeles, CA.

Description

The Allocator is responsible for developing and maintaining optimum store inventory levels, monitor new store performance, and determine proper inventory mixes to satisfy each store by category, style, and size requirement.

Essential Duties and Responsibilities:

Manage purchase orders from initial allocation through end of life cycle of merchandise, including replenishment and consolidation of goods to other stores or channels

Manage overall store inventory levels based on store capacity, attributes, seasonality and selling curves. Monitor flow of initial assortments as well as reorders to stores by classification, delivery/group and by style whenever necessary

Partner with the Buying team to maximize sales and profit by monitoring sales and stock penetrations on key programs as well as clearance and aging by door

Ensure that buy quantities and stock levels meet current sales trends and maximize readiness for key selling time periods

Ensure strong stock position by door on core, seasonal basics and item programs

Manage basic stock replenishment programs

Take ownership of warehouse inventory and aged inventory by door. Be aware and highlight any shipping issues that may affect business

Partner with Planner to recap business at by door level and create best seller/hindsight reports on a weekly, monthly and quarterly basis to allow for thorough analysis of the business

Establish strong relationships with buying/planning team and stores in order to better understand merchandising strategies and needs of the business. Visit stores at least once a month with the team

Essential Duties and Responsibilities:

Bachelor’s degree in Business or Fashion Merchandising

Strong problem-solving and analytical skills; strong aptitude with numbers

Advanced Excel skills

Ability to manage time and workload effectively with flexibility to shift focus/priorities

Excellent written and verbal communication skills

Ability to thrive in entrepreneurial environment

Appplications

Send resumes & cover letters to: cbaez@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Mall at Short Hills Short Hills, New Jersey

JOHNNY WAS is currently seeking Part-Time Sales Associates for our Johnny Was store at Mall at Short Hills in Short Hills, NJ.

Description

The ideal candidate is a talented, hardworking, and an enthusiastic individual who will contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping

Requirements:

A friendly and outgoing personality

Excellent customer service skills

The ability to develop and maintain a clientele base

An understanding of upscale fashion and accessories

Ability to work flexible work schedules including nights and weekends

An open and team-oriented mindset

Appplications

Send resumes & cover letters to: jalexander@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part Time Sales Southlake Town Square Southlake, TX

JOHNNY WAS is currently seeking Part-time Sales Associates for our Johnny Was store at Southlake Town Square in Southlake, TX.

Description

The ideal candidate is a talented, hardworking, and an enthusiastic individual who will contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping

Requirements:

A friendly and outgoing personality

Excellent customer service skills

The ability to develop and maintain a clientele base

An understanding of upscale fashion and accessories

Ability to work flexible work schedules including nights and weekends

An open and team-oriented mindset

Appplications

Send resumes & cover letters to: afranzke@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Whaler’s Village Maui, HI

JOHNNY WAS is currently seeking a Part-Time Sales Associates for our Johnny Was store at Whaler’s Village in Maui, Hawaii.

Description

The ideal candidate is a talented, hardworking, and an enthusiastic individual who will contribute to the JW retail experience, as well as provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping

Requirements:

A friendly and outgoing personality

Excellent customer service skills

The ability to develop and maintain a clientele base

An understanding of upscale fashion and accessories

Ability to work flexible work schedules including nights and weekends

An open and team-oriented mindset

Appplications

Send resumes & cover letters to: luana@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Junior Graphic Artist Design Studio Los Angeles, CA

JOHNNY WAS is looking for a candidate to work FULL TIME at our fast-paced and growing design studio in downtown Los Angeles.

Requirements

Must be proficient in Adobe Illustrator and Photoshop

Must be able to source images for manipulation, clean up reference artwork, and generate new visuals for embroidery

Ability to take direction from Head Designer and Senior Graphic Artist to generate new artwork that fits the criteria of both the garment and the brand

Develop clear, branded linesheets & style charts to be used by the showroom sales team & internal staff

Generate accurate garment sketches (CADs) within Illustrator for use within the design department

Organize and scan all fabric and trim details for the season

RLM / PLM knowledge is a plus

Qualifications:

Ability to work well independently as well as part of a team

Good organizational, time management and problem solving skills

Detail oriented and multi-tasking abilities

Embroidery/Graphic Design knowledge is a plus

Previous embroidery design is not required but must the ideal candidate must have a basic understanding of garment construction and a good eye for design

Full time position, available to start immediately

Appplications

Qualified applicants may apply by mailing a one-page cover letter, resume, references and academic qualifications to: Attn: Human Resources, 2423 E 23rd Street, Los Angeles, CA 90058

Associate Designer Accessories Los Angeles, CA

The Associate Designer will support the Johnny Was Accessories design team during all stages of the design process.

Requirements

Degree in Apparel or Fashion, preferred

2-3 years of experience in apparel industry (fashion accessories/jewelry preferred)

Experience with CAD, Photoshop, Illustrator and Microsoft Office Programs

Re-Coloring & manipulating artwork in Photoshop

Flat Sketching

Presentation Skills

Ability to clearly articulate a point of view

Able to adapt to a lean, fast paced environment

Responsibilities:

Design & build tech packs for fashion accessories & jewelry to complement apparel

Review sizing and placement of artwork, review lab dips and strike-offs for approval

CAD print to silhouettes and work on print and pattern placement layouts

Collaborate with apparel team to align on seasonal color/print/embellishments

Stay aware of evolution of trend, competition and the Johnny Was customer

Communicate / follow up with vendors regarding all product details & sample tracking

Track & review samples with team to stay on deadline

Interface/communicate with vendors, and merchandising

Create line sheets, gather pricing & distribute

Enter style information in PLM

Send resumes & cover letters to: cbaez@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Design Assistant Design Studio Los Angeles, CA

JOHNNY WAS is looking for a candidate to work FULL TIME at our fast-paced and growing design studio in downtown Los Angeles.

Requirements

Minimum 3 years of working experience (not including internships)

Bachelor or Associates Degree in Fashion Design

Knowledge of Adobe Photoshop and Illustrator

Knowledge of Microsoft Office and Excel

Strong understanding of garment construction

CAD sketching ability

Responsibilities:

Heavy use of Photoshop, Illustrator, and Excel

Working with patternmakers

Sketching new styles

Creating line sheets and design boards

Creating tech packs

Packaging for overseas development

Communicating via email with vendors located in China

Sorting DUPs and dye house samples

Maintaining Excel spreadsheets

Preparing for design meetings

Send resumes & cover letters to: amy@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales The Gardens at El Paseo Palm Desert, CA

JOHNNY WAS is currently seeking Part-Time Sales Associates for the Johnny Was store in Palm Desert.

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Send resumes & cover letters to: kristi@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Village at Corte Madera Corte Madera, CA

JOHNNY WAS is currently seeking Part-Time Sales Associates for the Johnny Was store in Corte Madera.

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Send resumes & cover letters to: tfinan@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Mission Street San Marino, CA

JOHNNY WAS is currently seeking Part-Time Sales Associates for the Johnny Was store in San Marino.

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Send resumes & cover letters to: karan@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales The Shops at Wailea Wailea, HI

JOHNNY WAS is currently seeking Part-Time Sales Associates for the Johnny Was store in Wailea.

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Send resumes & cover letters to: nicolewg@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Carmel-by-the-Sea Carmel, CA

JOHNNY WAS is currently seeking a Part-Time Sales Associate for the Johnny Was store in Carmel.

Requirements

A friendly and outgoing personality

Excellent customer service skills

The ability to develop and maintain a clientele base

An understanding of upscale fashion and accessories

Ability to work flexible work schedules including nights and weekends

An open and team-oriented mindset

Send resumes & cover letters to: marina@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Montecito Santa Barbara, CA

JOHNNY WAS is currently seeking a Part-Time Sales Associate for the Johnny Was store in Santa Barbara.

Requirements

A friendly and outgoing personality

Excellent customer service skills

The ability to develop and maintain a clientele base

An understanding of upscale fashion and accessories

Ability to work flexible work schedules including nights and weekends

An open and team-oriented mindset

Send resumes & cover letters to: vlynn@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Stanford Shopping Center Palo Alto, CA

JOHNNY WAS is currently seeking a Part-Time Sales Associate for the Johnny Was store in Palo Alto.

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

Send resumes & cover letters to: cynthia@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Santa Monica Place Los Angeles, CA

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Must be able to commute to our Los Angeles, CA store at Santa Monica Place

Send resumes & cover letters to: liza@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Fashion Square Scottsdale, AZ

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Send resumes & cover letters to: kristen@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Bellevue Square Bellevue, WA

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

 - An open and team-oriented mindset

Send resumes & cover letters to: emily.zimble@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales The Gardens Mall Palm Beach, FL

JOHNNY WAS is currently seeking a Part-Time Sales Associate for the Johnny Was store in Palm Beach.

p>Requirements

 - A friendly and outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - An understanding of upscale fashion and accessories

 - Ability to work flexible work schedules including nights and weekends

 - An open and team-oriented mindset

Send resumes & cover letters to: ciscely@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales Highland Village Houston, TX
p>Requirements

 - A friendly and outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - An understanding of upscale fashion and accessories

 - Ability to work flexible work schedules including nights and weekends

 - An open and team-oriented mindset

Send resumes & cover letters to: joy@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales The Shops At La Cantera San Antonio, TX

Requirements

 - A friendly and outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - An understanding of upscale fashion and accessories

 - Ability to work flexible work schedules including nights and weekends

 - An open and team-oriented mindset

Send resumes & cover letters to: Jaclyn@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales The Plaza at King of Prussia King of Prussia, PA

JOHNNY WAS is currently seeking a Part-Time Sales Associate for the Johnny Was store in King of Prussia.

Requirements

Ability to commute to our King of Prussia, PA store at The Plaza

Ability to develop and maintain a clientele base

Excellent customer service skills

Send resumes & cover letters to: francarpenter@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

Part-Time Sales SouthPark Mall Charlotte, NC

JOHNNY WAS is currently seeking a Part-Time Sales Associate for the Johnny Was store in Charlotte.

Requirements

 - A friendly & outgoing personality

 - Excellent customer service skills

 - The ability to develop and maintain a clientele base

 - Flexibility with night and weekend shifts, able to commit to a set schedule if needed

 - An understanding of upscale fashion and accessories

 - Strong organizational and follow up skills

Send resumes & cover letters to: efollett@johnnywas.com

 - Johnny Was is an equal opportunity employer. We are committed to building a diverse and inclusive company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.